Privacy policy

Last updated: 12 September 2025

1.- Description

Ownership of the website: ALVACHI DDIGITALS AGENCIA MARKETING SL (hereinafter DDIGITALS)
Fiscal Identification Number is: B88606496
Address for notification purposes: P.º del Gral. Martínez Campos, 17, 1º izquierda, 28010 Madrid.
Phone: +34 678 879 226
E-mail for communication purposes: hola@ddigitals.net
Website: https://www.ddigitals.net

Acceptance of the privacy policy of www.ddigitals.net (hereinafter "Privacy Policy"), is a necessary condition for the use of our website (hereinafter "Service").

This Privacy Policy governs the collection, processing and use of your personal and non-personal information as a user of the Service, as of the effective date shown in the header.

DDGITALS does not sell your personal information to third parties and will always ask for your consent before using your data for any purpose other than those described in this Privacy Policy.

In order to process your personal data, DDGITALS complies with current local and European legislation, as well as its implementing regulations.

It therefore adopts the necessary technical and organisational measures to prevent the loss, misuse, alteration, unauthorised access and theft of the personal data provided. Always in accordance with the state of technology, the nature of the data and the risks to which they are exposed.

2.- Information gathered

Personal and non-personal information collected by the Service will come to us in two ways: 1) automatically collected and 2) that which you voluntarily provide.

2.1.- Automatically collected

This information shall consist of:

Collected through cookies or similar mechanisms stored on your device, always with your consent. Please see our Cookie Policy (INSERT LINK) for more information.
The IP from which the connection is made, the type of device used and its characteristics, the operating system version, the type of browser, the language, the date, the country, the time of the request, the referrer URL or the mobile network used (among others).
Data on the use of the Service and possible errors detected during its use.
Data about your physical location using different technologies: GPS signals sent by a mobile device or information about nearby Wi-Fi hotspots or mobile phone masts. In any case, this data is always collected in accordance with your device's privacy settings.

2.2.- The one you provide voluntarily

This information shall consist of:

Information, personal or otherwise, that may be contained in messages sent through the contact or feedback channels set up on the Service, for example your name, alias or email address.
The email address you provide to sign up for the newsletter. If you use the email address of a third party, you acknowledge that you have their consent to do so.

3.- Rights and purposes

We inform you that the completion of the forms is voluntary. However, if you do not fill in the mandatory fields (marked with an asterisk), the use of the Service will not be possible or will be limited.

The personal data you provide will be stored and processed by DDGITIALS in order to attend to your requests, provide the service requested and keep you informed about matters relating to the activity of the company and its services.

You may at any time exercise your rights of access, rectification, portability, limitation, opposition and the right to be forgotten of your personal data by sending an e-mail to hola@ddigitals.net.

You will need to identify yourself with your name and surname, as well as a copy of your ID card or national ID.

You can find the different models for exercising these rights:

DDGITALS undertakes to respect the confidentiality of the data collected in the file, use them in accordance with the purpose thereof, comply with its obligation of custody and take all necessary measures to prevent alteration, loss, unauthorized access or processing of data, in accordance with applicable law.

4.- Age

You represent that you are of legal age and possess the legal capacity to be bound by this agreement and to use the site in accordance with its terms and conditions, which you fully understand and acknowledge.

You declare that all information you provide to access the Service, before and during its use, is true, complete and accurate.

5.- Use of the data

DDGITALS will use the data collected to:

Administer, provide and update the Service.
Address the issues you raise.
To send you our newsletter and/or offers from our business partners by e-mail, if you have consented to this or as provided for in the applicable regulations.

You will be able to unsubscribe from these from the email you receive by contacting us at hola@ddigitals.net. However, you will not be able to unsubscribe from certain correspondence from us, such as messages relating to the security of your data or the terms and conditions of Service.

Plan and develop the commercial activities of the Service, such as advertising, directly or through third party partners.
To maintain the security of the Service, to investigate illegal activity, to enforce our terms and conditions and to assist law enforcement agencies in their investigations.

Also, DDGITALS may use users' personal and non-personal information in the form of aggregated and anonymised data for display to third parties. It may also share statistics and demographic information about users and their use of the Service with third parties. None of this will allow those third parties to identify you personally.

7.- Data shared with third parties

Third parties manage part of the Service.

DDGITALS requires them to comply with this Privacy Policy to the extent applicable to them, in addition to having their own. However, DDGITALS shall not be responsible for their compliance with this policy.

Under some circumstances, DDGITALS may share, use or preserve some of the personal information collected with third parties:

To provide the Service:

Service providers who perform functions on our behalf, such as web hosting, business analytics or marketing. These service providers may collect and have access to information that is necessary for them to perform their functions, but are not permitted to share or use the information for any other purpose.

To cooperate with the competent authorities:

If we believe it is reasonably necessary to satisfy any law, legal process or legitimate interest anywhere in the world. In any event, we will only provide information that is strictly required.

If we believe this action is appropriate to enforce compliance with the terms and conditions of www.ddigitals.net.

If necessary to detect or prevent fraud or issues related to the security of DDIGITALS, its suppliers and users.

8.- Security measures

DDGITALS takes all necessary technical and organisational measures to protect the security and integrity of personal and non-personal information collected. Both against unauthorised access and against accidental alteration, loss or destruction.

The sending and forwarding of data that you make through the Service, is protected by electronic security techniques in the network as the SSL protocol. Likewise, the information provided and stored in DDGITALS databases is also protected by security systems that prevent access to them by unauthorised third parties.

DDGITALS makes its best efforts to have the most up-to-date systems for the effectiveness of these security mechanisms. In addition, DDGITALS stores personal and non-personal information for as long as permitted and required by law. Information that is no longer required is periodically destroyed.

Despite the above, the absolute security of the information collected cannot be guaranteed, so you should cooperate and use common sense about the information shared at all times.

In such cases, you should be aware that you publish the data at your own risk. DDGITALS cannot guarantee that the published information will not be seen by unauthorised persons. You understand and acknowledge that, even after deletion, personal and non-personal information may remain visible in cache or if other users have copied or stored it.

9.- Social networks

DDGITALS has profiles on the social networks Linkedin, Facebook and Instagram. The user can access our profiles through the existing buttons at www.ddigitals.net

The processing of personal data by DDGITALS in the different social networks in which it has profiles will always be done respecting the policies and conditions of use of each social network.

If the user wants to know more in detail the treatment of their personal data in each of the social networks indicated, we recommend that you consult the policies and conditions of use of each social network.

10.- Changes to the Privacy Policy

We may update this Privacy Policy in the future.

We will inform you of changes by sending a notice to the e-mail address provided and/or by placing a notice in a prominent place on our website.

11.- Contact

If you have any questions about this Privacy Policy, please contact us at:

E-mail: hola@ddigitals.net

Postal address: P.º del Gral. Martínez Campos, 17, 1º izquierda, 28010 Madrid